Dear Customer,

Over the course of this weekend (23rd/24th May 2015) the Zyweb platform suffered from a catastrophic failure.  It has been established that the platform cannot be recovered and has been completely lost.

We are in the process of trying to recover website data which can be handed back to customers to make alternative hosting arrangements.

If you still want to have a website on a build-it-yourself platform then you may want to consider services such as , , , ,  or

You should make urgent arrangements to transfer away any domains you hold with us.  Please contact us with your email. We need your postal address and a contact telephone number.

For transfers please provide us with the new IPS-TAG.

We still have a number of domains that have not been claimed by any customer - please contact us immediately to arrange the safe transfer of your domain to a new provider. All domains will be set to expire on their expiry dates if they are NOT claimed.

Please email urgently with the following information:

Your name
Your Zyweb username
Your postal address
A list of domains that are registered with us

We apologise for the inconvenience this has caused.


Zyweb Support